FAQ
We provide a detailed size guide for every product. If you're unsure, we recommend choosing your usual size.
OR
Book a Try-On At Home appointment via WhatsApp (Canggu · Berawa · Seminyak).
Book a Bali Try-On Appointment
Our courier will bring 3 sizes (your chosen size, one above, and one below) so you can find your perfect fit.
Available exclusively in Bali.
We accept returns for manufacturing defects only.
You must notify us within 7 days of receiving your order, along with video proof.
Gió Nhẹ is based in Bali, Indonesia — inspired by island elegance, feminine sensuality, and timeless minimalism.
You can reach us via WhatsApp or email anytime.
WA: +62 823-4275-2075
Email: order@gionhe.com
We respond within minutes during operating hours.
We accept a variety of secure payment methods, including:
- Visa, Mastercard, American Express (Amex), and JCB credit/debit cards
- Indonesian bank transfers (BNI, BRI, Mandiri, CIMB Niaga, Permata, BSI, Bank BJB, and other banks)
- QRIS payments
- E-wallet payments via AstraPay
All payments are securely processed through trusted payment providers and encrypted for your protection.