Shipping policy
Shipping Destinations
We currently ship to:
Indonesia, Thailand, Singapore, Australia, Malaysia.
Shipping Methods
We use trusted delivery partners to ensure fast and secure shipping:
- DHL Express
- J&T Express
- Bali Only: Local courier delivery straight to your door.
Delivery Times
Estimated delivery time by location:
- Bali (Courier Delivery): 1 day
- Indonesia (DHL Express): 1–5 days
- Indonesia (J&T Express): 2–7 days
- Thailand (DHL Express): 2–4 days
- Singapore (DHL Express): 1–3 days
- Australia (DHL Express): 3–6 days
- Malaysia (DHL Express): 2–4 days
- Instant Delivery: Available only in Bali.
Shipping Rates
Fixed shipping fees depending on destination:
- Bali (Courier Delivery): Rp 84.000
- Indonesia – DHL Express: Rp 165.000
- Indonesia – J&T: Rp 82.000
- Thailand – DHL Express: Rp 215.000
- Singapore – DHL Express: Rp 165.000
- Australia – DHL Express: Rp 248.000
- Malaysia – DHL Express: Rp 182.000
Free Delivery in Bali for orders above Rp 2.000.000.
Order Processing Time
Orders are shipped within 1–2 business days after payment.
Company Information
PT GIO NHE THE LABEL
For shipping inquiries, please contact:
Email: order@gionhe.com
WhatsApp: +62 823-4275-2075
Customer Support Hours: Monday–Saturday, 09:00–18:00 (WIB, GMT+7)